Our firm commitment to the promotion and support of equality and diversity is an integral part of our strategic plan and other key policies.

In recent years we have made good progress:

• We have become a Stonewall Champion.
• We have introduced new diversity monitoring procedures to provide us with the data we need to have confidence that we are being a fair employer.
• We have conducted an equality pay audit and we seek to achieve a more diverse workforce through our recruitment initiatives.
• We have completed a bespoke training programme for all of our staff in equality, diversity and cultural awareness
• We now conduct an annual diversity survey so that we can have greater certainty that we treat all of our customers fairly.

Our diversity vision is that "We should act inclusively, upholding equality law, treating everyone fairly, and seeking to provide and promote a culture which delivers the best outcomes for the diverse society in which and for whom we work".

• Our Single Equality Scheme
• Our consultation on the Single Equality Scheme
• The previous Race, Gender and Disability Equality Schemes it replaces